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Mentions légales

EDITORIAL INFORMATION

The Website: www.solinest.com is published by:
SOLINEST SAS, with corporate equity of € 5,000,000.00, whose registered offices are situated at 2 - 4 Rue de l'Ill - PO Box 2 - 68350 Brunstatt, listed in the Trades and Companies Register of Mulhouse under number 946 050 200.
Telephone No.: +33 (0)3 89 61 16 39
Director of Publication: Bertrand Jacoberger
Webmaster: Christophe KLEIN at Tiz – cklein@tiz.fr
Creator of the Website: TIZ Agency, Alsace Internet Site Creation

CONTACT US

SOLINEST gives you the opportunity to correspond with its services and guarantees values such as politeness, accessibility, rapidity and clear answers, as well as a spirit of openness, meticulous and transparency.
To help you in your discussions and find the right person to talk to:

  • For any questions you may have on the content of the website, contact: communication@solinest.fr
  • Operation of the website, technical issues, display or download problems, comments and suggestions: Christophe KLEIN at Tiz – cklein@tiz.fr

WEB HOSTING PROVIDER

The policy of the website www.solinest.com abides by the provisions of Law No. 2004-575 of 21 June 2004 on Confidence in the Digital Economy.
Website Hosting:
TIZ, Digital Agency
104 Rue de Hochfelden, 67200 STRASBOURG
Telephone: +33 (0)3 67 10 18 50

 

GENERALTERMS AND CONDITIONS OF USE OF THE WEBSITE AND THE SERVICES OFFERED

DEFINITIONS

User: designates any and all persons who use the Internet Site that can be accessed at the following URL address: www.solinest.com.
Website: designates the Internet Site that can be accessed at the following URL address: www.solinest.com.

 PURPOSE

The purpose of the general terms and conditions of use of the Website is to define the terms and conditions of use of the Website belonging to SOLINEST.
Any and all access and/or use of the Website assumes the express and unreserved acceptance of the general terms and conditions of use described hereinafter. These terms and conditions of use may be amended or added to at any time. Users of the Website www.solinest.com are therefore invited to consult them on a regular basis.

ACCESS TO THE WEBSITE

SOLINEST shall endeavour to do its utmost to ensure that the Website remains accessible to Users, except in cases of force majeure or in situations beyond its control and subject to any breakdown and maintenance work necessary to ensure that the Website functions properly.
Any and all costs pertaining to access to the Website, be they hardware, software or internet access charges, shall be borne exclusively by the User. The User is solely responsible for the proper functioning of his computer equipment and his internet access.
It is stipulated that the liability of SOLINEST may not be invoked in the event of interruptions to the Internet network or should it be impossible for the User to use the Website, irrespective of the cause, particularly at times during which work involving information updates and/or program and/or hardware enhancement is carried out, such work being essential to the proper functioning of the Website.
Furthermore, SOLINEST may be forced to suspend the Website without notice at any time, all without entitling the User to claim indemnities of any kind. The User acknowledges and accepts that SOLINEST is not responsible for such interruptions or for the ensuing consequences to the User.
SOLINEST regularly updates the content of the Website. Likewise, the legal notices may be amended at any time: they are nevertheless binding on the User, who is invited to refer to them as often as possible in order to take cognisance of them.

LIABILITY

Limitation of Liability

SOLINEST may not be held liable for direct and indirect damage inflicted on the User's equipment when accessing the Website and as the result either of the use of unsuitable or faulty equipment, or the appearance of a bug or any incompatibility.
SOLINEST shall see to it that the greatest care is taken in the preparation of the information and data published on the Website and their update. However, SOLINEST is not bound by an obligation of performance as to accuracy of the information and data provided on the Website.  
The liability of SOLINEST may not be invoked should it fail to abide by its contractual obligations as the result of a fortuitous event or a case of force majeure as defined in French case law.
As a result, the liability of SOLINEST may be called into question by a User solely in the event of gross negligence duly proven against it or of intentionally inflicted damage.
Interactive pages (opportunity to ask questions on the contact page) are put at the disposal of Users.
SOLINEST reserves the right, without formal notice, to cancel access to the Website for any and all Users who fail to abide by the present general terms and conditions of use and/or break the law. This refers, more particularly, to the posting on the Website of messages or content:

  • Likely to violate a person's privacy, honour, reputation and dignity;
  • Which contain insults, obscenities, and items of a pornographic, violent, denigrating or defamatory nature;
  • Which violate prevailing laws and regulations, such as incitements to racial hatred, paedophilia, homophobia, the defence of war crimes or crimes against humanity, incitement to commit murder or a misdemeanour, provocation to commit acts of terrorism or defending them, incitement to racial hatred, hatred of persons because of their sex, their sexual preference or sexual identity or their disability, as well as child pornography, incitement to violence, particularly incitement to violence inflicted upon women, and the violation of human dignity;
  • Which are tantamount to exercising a commercial activity: advertising, promotional or commercial messages, small ads and, more generally, any and all messages that incorporate personal or professional contact details (telephone number, postal or electronic address) or links to third party websites;
  • Which may violate the intellectual property rights (notably copyright, trademarks, protected designs and models, etc.) of any person or persons whatsoever.

Where applicable, SOLINEST further reserves the option to invoke the civil and/or criminal liability of the User.
The User is informed that, if so requested by the competent authorities, SOLINEST is permitted to forward any and all connection data identifying the User, should the latter appear to be the source of illicit content or behaviour.

Absence of Guarantees

SOLINEST provides no explicit or implicit guarantees pertaining to the use of the Website or its content. Under no circumstances may SOLINEST be held liable, under a contractual liability action, a tortious liability action or any and all other action, for any direct or indirect damage, incident or other or of any nature whatsoever or for any particular or other prejudice arising from use of the Website or its content, particularly in terms of losses of profit, interruption of business or losses of data.

PROTECTION AND PROCESSING OF DATA OF A PERSONAL NATURE

The team at the Website www.solinest.com  is especially attentive to compliance with the legal obligations of all publishers of internet sites and follows the recommendations of the French Data Protection and Privacy Commission (CNIL).

Compliance with Prevailing Laws

The Website www.solinest.com respects the private life of the internet user and abides strictly by prevailing laws on the protection of privacy and individual freedoms. No personal information is collected without your knowledge. No personal information is handed over to third parties. Emails, electronic addresses and other nominative information which finds its way on to this website are not subject to any undesired exploitation (opt-in) and are kept only for the time required to process them.

Collection of Personal Data

We collect your personal data that you decide to input by means of our contact form or "Solinest Consumer Service", i.e. your family name, first name, email address, telephone number, postal address, postcode, city, country. Such data are processed for the purposes of tracking customer relations and managing complaints and after sales service.
The information gathered undergoes the computer processing required to deal with your request. Data are sent to the Solinest Consumer Service and may be forwarded to the business partners concerned. Pursuant to the French Data Protection Law of 6 January 1978, you are entitled to access and rectify information that concerns you. You are also entitled, on legitimate grounds, to deny SOLINEST the right to process your personal data. Should you wish to exercise such right and have information that concerns you forwarded to you, please write to SOLINEST SAS – Consumer Service – CNIL – 2 Rue de l’Ill 68350 Brunstatt.

Statistical Data: Traceability and Profiling

When surfing on the website, internet users leave digital footprints. That information is gathered by means of a cookie, which does not, however, contain any personal information.
In order to improve ergonomics, surfing on the website, editorial content and service to internet users, the statistics management tool on the website www.solinest.com saves information on the profile of internet users: hardware, browser used, geographical source of inquiries, date and time of the connection, surfing on the website, frequency of visits, etc. Such connection data enable statistical retrieval and are kept for an indeterminate period.
All internet users have the option to decline registration of such data by modifying the configuration of the browser on their computer, which allows or declines the use of cookies. You may decline them or delete them without it having any influence whatsoever on your access to pages on the website. To decline the use of cookies or be warned prior to accepting cookies, we recommend that you read the help page on your browser, which will inform you of the steps to take.

COPYRIGHT AND REPRODUCTION RIGHTS OVER ONLINE CONTENT

The presentation and each of the component parts, including the domain name, brands, logos, signs, drawings, illustrations, photographs, texts, graphics and other files appearing on the Website are protected by the prevailing laws on intellectual property and are the exclusive property of SOLINEST or its business partners.
No component part of the Website may be copied, reproduced or used in any way whatsoever, in any medium whatsoever, whether partially or wholly, without the prior written permission of SOLINEST or its business partners, except for strictly personal, private and non-commercial use, without modification to the elements found on the Website.
Any and all reproduction therefore is conditional upon the consent of the author under Article L.122-4 of the French Intellectual Property Code. Any and all use of the Website or of its component parts not expressly authorised shall constitute a violation of the rights of SOLINEST or of its business partners, punishable, in particular, under the counterfeit laws sanctioned by Articles L. 335-2 et seq. of the French Intellectual Property Code.
Furthermore, the User undertakes to do nothing that may create any reference to SOLINEST or to the Website, thus engaging the liability of SOLINEST in respect of third parties.

LIABILITY IN RESPECT OF LINKS TO OTHER WEBSITES

The Website www.solinest.com offers numerous links to other French or foreign websites from companies or partner organisations.
Each time, it is systematically specified to which website we suggest that you go. Such pages, the addresses of which are checked on a regular basis, are not part of the website www.solinest.com: they do not engage the liability of the website publisher, who may not be held liable for the content to which such links point. They are intended only to allow the internet user to access other documentary resources on the subject consulted more easily.

LINK CREATION REQUEST

Creation of links to the website www.solinest.com
The Website www.solinest.com allows, without prior permission, the setting up of hypertext links pointing to its pages, provided that:

  • No use is made of deep linking, which means that the pages on the website www.solinest.com must not be interleaved within the pages of another website, but viewable by opening an independent window
  • The source is mentioned which, thanks to a hypertext link, will point directly to the content concerned

Websites that choose to point to www.solinest.com engage their liability at such time that they violate the image of the public website.

LAW APPLICABLE AND ATTRIBUTION OF JURISDICTION

Any and all litigation related to use of the Website www.solinest.com is subject to French law. Should litigation arise as to the interpretation or execution hereof, such litigation shall be submitted to the exclusive competence of the courts under the jurisdiction of the Colmar Court of Appeal.

WEBSITE ACCESS

Particular care is taken to render the internet site www.solinest.com as accessible as possible and, more particularly, to persons suffering from visual impairment. The pages comply with the recommendations of the French Authority's common standard on accessibility criteria regarding Internet services to abide by Law No. 2005-102 of 11 February 2005 on the Equality of Rights and Opportunities, Participation and Citizenship of Disabled Persons.